According to the current legislation on General Data Protection Regulation (GDPR), we inform you that the personal data you provide by filling in the electronic registration in this page will be collected in files whose responsible is:
Casas Heddy
By virtue of the provisions of said legislation, the holder of personal data may exercise his rights of access, rectification, delete, opposition, treatment limitation, data portability and not being subject of automatized individual decisions, including the preparation of profiles, writing to:
Casas Heddy
Calle Traspiés, 1 35510 Puerto del Carmen, Lanzarote
or by email to the email address of booking@casasheddy.com indicating in the subject the title 'General Data Protection Regulation'.
The fact of not registering the personal data required in the form as mandatory, could cause that we cannot proceed with your request.
The accommodation Casas Heddy uses Neobookings booking software as the responsible of the processing and storage of your personal data and reservations in its servers whose responsible is:
NEOBOOKINGS, S.L.
C/ Menéndez Pidal, 14
07820 Sant Antoni de Portmany (Ibiza)
NIF: B-57298010
You can request information about your data by emailing at datos@neobookings.com. To delete or modify your data you should contact booking@casasheddy.com.
Furthermore, accepting this legal warning, you are recognizing that the information and personal data collected are accurate and truthful.
The collection of your personal data is done with the purpose of making reservations in our business, offer you the accommodation services and giving you other products and services advertisements, warning and offers and information of general interest.
We also inform you that our server will send to your computer a file ('cookie'), which will give us information about the chosen language and other navigation options of the pages you visit through this website. However, you have the possibility to configure your computer in a way that rejects the installation of these 'cookies'.
Casas Heddy and Neobookings, S.L. make a commitment to treat your personal data in an absolutely confidential way and to use them only for the purposes indicated.
We inform you that Casas Heddy and Neobookings, S.L. has adopted the legally required security measures in its facilities, systems and files required by the legislation on data protection. Furthermore, the person in charge of the file guarantees the confidentiality of the personal data, although personal data and any other information that is in their power or accessible through their systems could be shared to the competent public authorities in case it is required in accordance with the applicable legal provisions.
The owner of the data responds, in any case, the veracity, accuracy, validity, authenticity and relevance of the personal data provided.
According to the provisions of article 10 of Law 34/2002, on the Information Society and Electronic Commerce Services, all our clients, users and visitors are informed about the legal information related to the company that owns the web located at the Internet address:
Corporate name: Casas Heddy
Official adress: Calle Traspiés, 1 35510 Puerto del Carmen, Lanzarote
Fiscal ID (Legal Identifying code): .
No payment methods found for selected room combinations.
Please contact the hotel or reserve the rooms one by one.
Being a member of Club Heddy has advantages for you. Enjoy an additional discount just for booking on our website. And if you book stays of at least 5 nights, you will have free access to a personal consultation and health screening.
Terms:
Please choose different dates or split up guests in several rooms and try again.
Spacious and bright rooms with a private and furnished terrace or balcony to enjoy the relaxing atmosphere that our well-kept gardens create. They are equipped with a comfortable single bed, wardrobe, work area, private bathroom with shower, TV, telephone and safe. Each room is unique and diferente, with a similar layout.
All rooms are unique and different, with a similar disposition
Spacious and bright adapted rooms, located on the ground floor, with a furnished terrace to enjoy the relaxing atmosphere that our well-kept gardens create. They are equipped with a comfortable single bed, wardrobe, work area, private bathroom with shower, TV, telephone and safe. In addition, account
In case you need an electric bed, you can add it in the second step of your reservation and we will do our best to organize it for your arrival.
Our double rooms with a private terrace or balcony overlooking our well-kept gardens that reflect the essence of the Canarian landscape. They are perfect for 2 people. The rooms have two single beds, wardrobe, work area, armchair, private bathroom with shower, TV, telephone, safe, kettle, fridge.
All rooms are unique and different, with a similar disposition.
Our adapted double rooms with a furnished terrace are perfect for 2 people. The rooms have two single beds, wardrobe, work area, armchair, private bathroom with shower, TV, telephone, safe, kettle, fridge.
All are adapted rooms are located on the ground floor. In case you need an electric bed, you can add it in the second step of your reservation and we will do our best to organize it for your arrival.
All rooms are unique and different, with a similar disposition
Our family rooms with two bedrooms and a comfortable terrace overlooking our gardens are perfect for 3 adults or 2 adults and 1 children. You can enjoy a relaxing stay without losing privacy. The rooms have two bedrooms, wardrobe, desk and chair, armchair, private bathroom with shower, TV, telephone, safe, kettle, fridge and terrace.
Some of these rooms are adapted for people with mobility problems and are located on the ground floor. In case you need an electric bed, you can add it in the second step of your reservation and we will do our best to organize it for your arrival.
Our private Villa with three bedrooms and its comfortable private terrace overlooking a garden with mountain views, is perfect for groups of friends and families with older children, who can enjoy a main house with one bedroom and a separate room with two bedrooms and bathroom. You will be able to enjoy a relaxing stay without losing privacy. The villa has three bedrooms, two bathrooms, living room, kitchen and terrace. Inside you will find everything you need for a complete stay. The villa is not adapted for weelchair.
Our family rooms with two bedrooms and a comfortable terrace overlooking our gardens are perfect for 3 adults or 4 adults and 2 children. You can enjoy a relaxing stay without losing privacy. The rooms have two bedrooms, wardrobe, desk and chair, armchair, private bathroom with shower, TV, telephone, safe, kettle, fridge and terrace.
Some of these rooms are adapted for people with mobility problems and are located on the ground floor. In case you need an electric bed, you can add it in the second step of your reservation and we will do our best to organize it for your arrival.
TERMS AND CONDITIONS
Casas Heddy loyalty program
The 'Club Heddy' loyalty program (hereinafter the program) is a customer loyalty program, owned by Casas Heddy.
Who can be part of the program?
Those individuals over 18 years of age who accept the terms of use and benefits of the program may be program holders.
PURPOSE OF THE PROGRAM
The purpose of the program is to reward and / or reward the guests of Casas Heddy with an additional discount applicable to their reservation and cumulative with other promotions, according to the particular conditions of each promotion. To enjoy this additional discount, the client will have to expressly indicate that he wishes to 'Enjoy the EXCLUSIVE discounts of the program' by activating the box in this section that is displayed in the second step of the reservation 'Personal data and payment of the booking'.
As part of your inclusion in the program, you will be sent information about promotions, exclusive offers and discounts, shipments that will be made through the mail marketing platform,
REQUEST TO LEAVE THE PROGRAM BY THE HOLDER
At any time, the owner may unsubscribe as the owner of the program. To do this, the owner must communicate it in writing via email to booking@casasheddy.com, or by unsubscribing from any of the promotional emails received.
PRIVACY POLICY
Casas Heddy Española SA informs the user that the purpose for which they will use the personal data collected in case of subscribing to the loyalty program will only be the sending of information about promotions and the application of the discounts offered and expressed in the section 'purpose of the Program'.
The reservation through this modality will imply the express acceptance of the conditions of this program.
Conservation period:
We only keep your Personal Data for as long as we need it for the purpose or purpose for which it was collected. That is, we will proceed to eliminate them within the framework of the loyalty program, at the time you communicate to us by email booking@casasheddy.com, your desire to unsubscribe from the loyalty program.
RIGHTS OF USERS SUBSCRIBED TO THE LOYALTY PROGRAM
In accordance with the rights conferred by current data protection regulations, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment of the same, directing your request to the postal address indicated above or to the email booking@casasheddy.com
You can contact the competent Control Authority to present the claim that you consider appropriate.
CONSERVATION OF YOUR DATA
We only keep your Personal Data for as long as we need them for the purpose or purpose for which they have been collected with your express consent, in order to satisfy your needs or to comply with our legal obligations. To determine the data retention period of your Personal Data, we use the following criteria:
• Personal Data obtained when contacting us for a query or claim: during the time necessary to answer your query;
• Personal Data obtained by giving your consent for the sending of communications or for being necessary in accordance with the regulations: until the end of the purpose for which they were required occurs.
When we no longer need to use your personal data, it will be removed from our systems and records or anonymized so that we can no longer identify it.
If you have any questions about the way we treat and use your personal data or wish to exercise any of the rights provided, you can let us know by sending an email to booking@casasheddy.com or by writing to us at the following address: Calle Traspiés, 1 35510 Puerto del Carmen, Lanzarote
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